Contact Us

Please reach out if you have any questions about our services, or need directions to our office.
Phone Support

Mon - Fri: 10AM - 6PM
Saturday: 10AM - 4PM

(866) 954-5176
Email Support

Reach us any time by email. Click the link below and we'll respond.

Support Sales
Our Location

4635 Queen St Suite 1
Niagara Falls, ON L2E 2L7

Get directions

Frequently asked questions

We hope these answers can help answer your questions.

Make the switch. Enjoy the perks.

Lower prices

Save money by switching. Only pay for the services you want.

Great service

Stay connected at all hours. We're known for our reliable network.

Customer care

Talk to a real person. We take pride in our customer service.

Internet services for the whole house

We offer high-speed internet, TV Service, home phone, and great customer service.

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High-Speed Internet

  • Unlimited internet usage
  • Speeds up to 1GB/s
  • No term contracts

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TV Service

  • Your favourite channels
  • Up to 50 hours of PVR
  • HBO + Crave & Starz!

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Home Phone

  • Unlimited N. America calls
  • Call display included
  • No rate hikes

My Portal, Support & FAQ's

View your bill online or get support. We are here to help.

My Portal

Login to My Portal to view your account, update details, or pay a bill.

Customer Support

If you have any questions or need help, we'd love to assist! Contact us here.


We have written detailed answers to frequent questions we get here Apsis.

Apsis Logo

4635 Queen St Suite 1
Niagara Falls, ON

(866) 954-5176

Helping the residents of Ontario enjoy affordable and fast high-speed internet.

Support hours

Mon - Fri: 10AM - 6PM

Saturday: 10AM - 4PM

Store hours

Mon - Fri: 10AM - 5:30PM

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