We understand that lights on your modem can be confusing. Are they supposed to all be on? One or two of them are blinking, is that a bad thing? Or a good thing? We're going to walk you through the lights you're most likely to see on your modem. Hopefully, we can take some of the confusion away for you (or at least give you a little cheat sheet to check!).
The most common modems Apsis uses are the Smart RG and the Hitron Coda models, so we'll focus on those, but most modems will have similar lights. The lights could be a simple light next to the labels, or the symbol (or a similar symbol) that lights up.
If your modem isn't connecting properly, the first thing you should try is unplugging the power cord from the back of the modem. Wait for 30 seconds, and then plug the cord back into the modem. Be prepared that the modem will take a few minutes to turn back on and while it's booting up, the lights will flicker on and off, and then settle.
If you're still experiencing technical difficulties after rebooting, please contact us and we'd be happy to help you!
Apsis Communications: Internet Designed for you!
Here's why, according to them.
We believe you should only pay for the services you want. Our prices are low and our customers appreciate that about us.
Stay connected at all hours. Known for our robust and reliable network, we make sure you're always connected and online.
Talk to a real person. In today's world it's hard to reach a live representative, and we have them waiting for your calls.
With Apsis, you’re getting personalized service and support that’s just a phone call away.
We take pride in helping Southern Ontario reduce Internet, TV, and phone bills.
We’re committed to delivering reliable, lightning-fast internet connections that power your life, work, and play.
Experience the best in high-speed internet with Apsis - based right here in Niagara Falls.
We're more than great Internet.
Recent articles
Stay up-to-date with our blogs
January 18, 2024
Staying Safe Online: Essential Cybersecurity Tips for Ontario Residents
Discover key cybersecurity tips for Ontario residents! Learn simple, effective ways to protect your digital life from common online threats
November 4, 2023
Traffic Throttling: What It Means for Your Online Experience
Internet traffic throttling negatively affects your online experience. We explain why it happens and ways to navigate it. Stay informed and get the most out of your internet.
We're here if you need help. View your bill online and get support.
If you have any questions or need help, we'd love to assist! Contact us here.
4635 Queen St Suite 1
Niagara Falls, ON
Apsis Communications helps Ontario enjoy fast and affordable high-speed internet, home phone, and TV service for over 5 years.
Unlimited Internet, designed for you.
Switch to Apsis, an Internet Service Provider that provides great service with a personal touch.
Mon - Fri: 10AM - 6PM
Saturday: 10AM - 3PM
Mon - Fri: 10AM - 5:30PM
© 2023 Apsis Communications. All rights reserved.
Website by Milton Web Design